Writing for Public Relations

Writing for Public Relations

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An example would be the complaint of the airline passenger with a damaged suitcase. aquot;Please have it repaired and send us the billaquot; is the traditional airline answer, assuming the necessary forms have been filled out and the claim is legitimate. This method of dealing with complaints uses the information ... As the practitioner, you will need to write a series of answering letters to common complaints to be used solely as a guide. Each actual letter is then changed and/ or adjusted to meetanbsp;...

Title:Writing for Public Relations
Author: George A. Douglas
Publisher:Merrill Publishing Company - 1980-01-01

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