Tourism Information Technology, 2nd Edition

Tourism Information Technology, 2nd Edition

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This second edition of 'Tourism Information Technology' continues to cover the complexities of how information technology is being used in the tourism industry. Fully updated, it covers IT applications in all sectors of the industry including airlines, travel intermediaries, accommodation, foodservice, destinations, attractions, events and entertainment. Organised around the stages of the visitor journey it will cover how tourists are using technologies to support decision making before their trip, during their travels and upon their return. This revised edition also includes the various social media that are impacting the travel industry and consider the increasing number of networks in tourism.Commission tracking: to track and analyze commissions on bookings and to report commissions due to each agent. 6. Transaction settlement: the settlement of ticket transactions between suppliers, travel agencies and travel ... for manual data entry, which in turn reduces errors; a—‹ Reporting: reporting tools help a travel retailer to develop targeted marketing ... tracking of supplier contacts, commissions, products, prices and contracts; and a—‹ Forecasting: trend analysis allows a travelanbsp;...

Title:Tourism Information Technology, 2nd Edition
Author: Pierre J Benckendorff, Pauline J Sheldon, Daniel R Fesenmaier
Publisher:CABI - 2014-09-19

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