SUPPORTING TOTAL CUSTOMER SERVICE OBJECTIVES At the end of the course, participants should be able to: - define the concept of internal Service; - develop new management thinking for the Service Age; - recognise the enemy of service in the Organisation; ... COMMERCIAL SKILLS DEVELOPMENT FOR MANAGERS AND OFFICERS INTRODUCTION When an Organization is moving from aanbsp;...
Title | : | Directory of management development programmes in Nigeria |
Author | : | Centre for Management Development, Lagos |
Publisher | : | - 2000 |
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